Privacy Notice

Thank you for choosing to shop with are operated by Metso For Laboratories Tools & Requisites Trading with offices based 804 B-013, 8th Floor, B2 Gulf Tower, Um Hurair Second, Health Care City, Dubai, UAE. This is our privacy notice, please make sure that you read it carefully.

We respect your privacy and are committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit the website as well as informing you of your privacy rights and how the law protects you.

Purpose of this privacy notice

This privacy notice is to give you information on how collects and process your personal data when you use this website. This includes any data that you may provide through this website when you sign up to a newsletter or purchase a product or service.

This website is intended for those aged 18 years and older and we do not knowingly collect any personal data which relates to children.

Changes to this notice

This is the latest version of this privacy. We may update this privacy notice from time to time so please make sure that you check back to this page regularly to see that this is the latest version information.

It is important that the data that we hold about you is up to date and current, so please let us know if there is a change to any of your personal information while you work with us.

Data we collect about you

Personal data or information refers to any information about an individual which could be used to identify that person. This does not include anonymous data where the identity has been removed.

We may collect, store or transfer many different kinds of personal data about you which is organised into the following categories:

  • Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.

  • Contact Data includes billing address, delivery address, email address and telephone numbers.

  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.

  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.

  • Usage Data includes information about how you use our website, products and services.

  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

  • We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

Failure to provide personal data

In some cases we need to collect personal data by law or under the terms of the contract that we have with you. If you fail to provide us with the data then we may not be able to provide you with the full offering of our products and services. If this is the case then we may have to terminate your account with us.

How we collect personal data

We have different methods to collect data from you including:

  1. When you interact with us on the website.

  2. When you fill in forms on the website such as placing an order, setting up an account or filling in the contact form.

  3. When you subscribe to our newsletter or other marketing services.

  4. Contact us with feedback or questions.

Automated technologies

We will only ever use your personal data for the ways in which the law allows us to. The most common uses of your personal data are as follows:

  1. In order to perform the business contract that we have made with you

  2. Where it is necessary and in our legitimate business interests

  3. Where we need to comply with a legal or regulatory obligation

Disclosing your personal data

We may sometimes have to share your personal data with third parties but this is only in limited circumstances and could be for any of the following reasons:

  1. With specific external third parties to fulfil the terms of our business contract with you.

  2. Third parties with whom we may choose to sell, merge or otherwise transfer part of our business. If there is any change to our business then the new owners of the business may use your personal data in the same way as it is set out in this privacy notice.

Data security

We have several security measures in place to prevent your personal data from being accidentally lost, used or accessed in any unauthorised way. In addition we only let third parties know your personal information if there is a legitimate business interest to be able to do so. They will only ever process your data in accordance with this privacy notice.

Data retention

We will only ever retain your personal information for as long as is necessary to fulfil the purposes that it was originally collected for. This includes the purpose of satisfying any legal, accounting or reporting requirements.

Your legal rights

Under certain circumstances, all users have rights under data protection laws with regards to their personal data. These are as follows:

  1. Request access to your personal data.

  2. Request correction of your personal data.

  3. Request erasure of your personal data.

  4. Object to processing of your personal data.

  5. Request restriction of processing your personal data.

  6. Request transfer of your personal data.

  7. Right to withdraw consent.

Contact us

If you wish to exercise any of the rights set out above, please contact us.